How We Help You Select Your Tenants

Your Property Manager works through a proven process to secure the best possible tenant for your property. The process focuses on minimising risk. Once this work is completed, we will discuss the findings with you prior to offering and securing the tenancy.

Tenants sitting at office desk and reading terms and conditions of contract document

The work includes:

Reviewing applications:

  • Desired possession date
  • Personal details and details of other applicants who are over 18 years of age.
  • Proof of identification – driver’s license or passport
  • Other occupants – children
  • Current and previous landlord references
  • Personal references
  • Preferred term – fixed or periodic
  • Whether there are any pets
  • Smoking status
  • If they want assistance setting up utilities
  • Evidence of ability to pay the rent
  • Guarantor details if applicable
  • Privacy consent

We then move onto completing background checks:

  • Courts and Tenancy Tribunal records
  • Interpol
  • Parole Board records
  • Social media presence
  • General media presence
  • Property ownership records
  • Company directorship, shareholdings, insolvency, liquidations

Using local knowledge, experience and instinct to make a good match:

  • Best fit for the neighbourhood
  • Best fit for the property considering number of occupants etc
  • Best fit with the general terms offered
  • How keen they seem to be about the property or are they a bit blasé?
  • Communication

Privacy considerations:

  • Landlords must comply with the Privacy Act 2020 when collecting and handling applicant information, ensuring only the necessary data is collected and that it is handled responsibly.

Landlords must not discriminate based upon:

  • Nationality, ethnicity, origin, or citizenship
  • Physical or mental disability or illness
  • Personal beliefs or opinions
  • Marital and family status
  • Gender and sexual orientation
  • Proof of insurance
  • Details about spending habits
  • Current expenses.

How do I Know I am Getting a Good Tenant?

Renting a property or conducting any kind of business activity carries risk. By working with a professional and thorough management company, you can be assured that best practice processes are employed to minimise your risks as much as possible.

We want the same outcomes as you – the best tenant, in the quickest timeframe at the best possible price.